According to the Decree of the Government of the Republic of Kazakhstan dated April 3, 2015 No. 191, the television and radio complex Kazmedia Ortalygy is a strategic object, which is guarded by the Astana SSGC (Specialized service guard control) of the MIA RK.

Safety of events (exhibitions, concerts, briefings, press conferences, etc.) is provided by the regime control service of the “Kazmedia ortalygy”.

According to the rules of Astana SSGC, the Ministry of Internal Affairs of the Republic of Kazakhstan, for the prevention of terrorist attacks and the penetration of destructive elements, the entrance to the object of strategic importance is carried out with the obligatory registration of incoming visitors and the inspection of personal effects.

In this regard, we ask you to familiarize with the rules for visiting the television and radio complex.

Visitors are required to:


  • Carry their identity document.
  • When visiting the event, arrive well before the start, taking into account the time for passing a special control (inspection) at the entrance.
  • Pass a special control (inspection) of law enforcement officers at the entrance to the building.
  • To observe and maintain public order and generally accepted standards of behavior.
  • To behave respectfully in relation to other spectators and participants of the event, service personnel, persons responsible for maintaining order, do not allow actions that create a danger to others.
  • Comply with the legal orders of the building administration, employees of the regime control service and law enforcement.
  • Present tickets, invitations or documents (accreditation) to the representatives of the administration of the building, regime control service and law enforcement officers, and take the places indicated in the purchased tickets or documents replacing them.
  • Immediately report to the administration, the regime control service and law enforcement officers about cases of detection of suspicious objects, things and cases of smoke or fire.
  • When receiving information about the evacuation, act in accordance with the instructions of the administration, the regime control service and the police officers responsible for ensuring law and order, keeping calm and not creating panic.



  • Carry weapons, flammable, explosive, poisonous, pyrotechnic substances, piercing and cutting objects, large-size packages and bags without a special pass, glassware, and other objects that interfere with other visitors, as well as the normal functioning of the building.
  • Come to events with animals.
  • Smoking outside the designated smoking areas.
  • To enter the building in alcoholic and drug intoxication, bring in and drink alcoholic beverages, use psychotropic and narcotic substances.
  • Parking use
  • Check-in to the parking of a building is possible only if there is a pass with the addition of state auto numbers to the base of admission.
  • Visitors who do not comply with the rules of conduct are removed from the event, and in cases of unlawful acts, they are brought to justice in accordance with the current legislation of the Republic of Kazakhstan.

We hope for understanding and we wish you a pleasant visit to “Kazmedia Ortalygy”!

Reception of citizens

The management of "Kazmedia ortalygy" receives citizens by appointment.

Reception day: Wednesday.
Reception time for citizens: from 09:00 to 13:00.

Phones and contact person for the reception of individuals and legal entities: Duisebayeva Balzhan Mukhtarkyzy (Assistant General Manager): +7 7172 75 79 07

To the Deputy General Directors: +7 7172 75 79 39
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